Last updated: December 09, 2023
Shipping Time
For standard shipping, most orders are typically delivered within 7-14 business days within India. If you opt for our express shipping option, you can expect to receive your order within 2-3 business days.
Tracking Order
Once your order is shipped, you will receive a tracking number that allows you to monitor the progress of your delivery.
Service Delays
martha is not responsible for any unexpected shipping delays due to bad weather, natural disasters or clearance delays. Best thing to do in situations like this, would be to directly contact the courier company with the provided tracking number to receive updates.
Custom Fees
Custom duties/taxes/charges can be charged once the parcel reaches its destination country– Martha clothing store is not responsible for these charges and we are not aware of what these charges would be for each destination country, if applicable. We would recommend contacting your local custom office to inquire about what these rates would be for parcels being shipping from India to your country of residence.
Failed Delivery
For any failed attempts of delivery pertaining to an incorrect address, multiple failed attempts to reach you or refusal to pay custom fees – Martha clothing store does not take responsibility for shipping fees pertaining to the return shipment of your order. If your order is returned to us and it is to be sent to you again, you will have to pay the shipping fees once again.
GOT MORE QUESTIONS?
Just ask [email protected] and we will get back to you within 24 hours.